FAQ
1. Where do you ship to?
We currently ship across the United States and are working on expanding to more international locations.
2. What are your shipping options?
We offer the following shipping methods:
- Express Shipping (3–6 business days): $20
- Standard Shipping (7–14 business days): $10
- Free Shipping (7–14 business days): $0
Processing time is typically 1–3 business days before shipment.
3. Do you offer free shipping?
Yes! We offer Free Shipping (7–14 business days) on eligible orders.
4. How long will delivery take?
- Express Shipping: 3–6 business days after dispatch
- Standard / Free Shipping: 7–14 business days after dispatch
5. What types of Halloween decorations do you sell?
We offer a wide range of décor including wall decorations, table accents, lighting pieces, themed ornaments, and more — perfect for homes, parties, and seasonal displays.
6. Are your decorations reusable?
Yes. Most of our products are designed for multiple uses, so you can enjoy them for many Halloween seasons to come.
7. Can I track my order?
Absolutely. Once your order ships, you’ll receive a tracking number via email to monitor your delivery.
8. What is your return policy?
We accept returns within a specified period (typically 14–30 days). Items must be unused and in original packaging. Please contact our support team before returning any item.
9. How can I contact customer support?
You can reach us via our website contact form or email. We usually respond within 24–48 hours.